Under GDPR rules, if we hold information about you (as a customer) on our computer system you are entitled to request its removal using the Forget Data Request below, it should be pointed out however, that the Inland Revenue require us to hold onto certain customer information for a number of years for tax/legal reasons relating to ourselves, so we cannot merely delete customers until the legal timeframe has elapsed.
Paper files, as a matter of course, are securely destroyed and incinerated by a specialist data destruction company after the legal time frame has been reached and any data on our computer systems is similarly destroyed too.
That said,, if a customer has ever left a comment on our website which we still have on file, these can be deleted (assuming we still have copies) although in fairness, comments etc., are usually deleted once they’ve been replied to.
You can request details of what information we do have on file by using the second form below.
If there’s anything you need us to know, such as, you’re an existing customer and you have moved address and/or changed your telephone number etc., you can notify these changes by using the the last form on the page.
Forget Data Request
Request Details of Data Held on our Computer System
If you Wish us to Alter or Rectify Data Held By Us About Yourself, Please Supply the Email You Used When You Initially Made Contact